SafetyTracer, oplossingen voor persoonlijk veilig leven, wonen en werken
SafetyTracer, oplossingen voor persoonlijk veilig leven, wonen en werken
SafetyTracer, oplossingen voor persoonlijk veilig leven, wonen en werken
SafetyTracer, oplossingen voor persoonlijk veilig leven, wonen en werken
SafetyTracer, oplossingen voor persoonlijk veilig leven, wonen en werken

Privacy statement SafetyTracer

Privacy is of course a very big issue, which must also be well guarded in our portal in accordance with ISO27001. Our statement on this subject can be found below.


In this privacy statement, we inform you how personal data is handled on the Safetytracer websites, Kompy apps and on the Kompy web portal. This privacy statement does not relate to pages that these websites/web portal and Apps may link to. By using these websites/web portal and app, you agree to the privacy statement below and also to SafetyTracer's collection and/or use of your data as described below. SafetyTracer reserves the right to amend this statement at any time, without prior notice.

Collection of actively provided information

On various pages of this website/web portal/app, SafetyTracer may ask you to provide your name, email address, company name, phone number or other non-confidential information for a specific purpose. Your response to these questions is on an entirely voluntary basis. This information is collected by SafetyTracer for the purpose of improving the website/web portal and the flow of information to you, the user. Furthermore, the information may also be used by SafetyTracer for other commercial or non-commercial business purposes.

For example, SafetyTracer may use this information to inform you of offers for products and services or to notify you of products and services that may benefit you or your company. If you do not wish your personal information to be used for such purposes, please contact us via the contact button on the main page. Please mention in the mail that you object to the use of personal data.

Provision of actively provided information to third parties

If SafetyTracer believes that your business interests will benefit, we may forward your information to business partners of SafetyTracer. They may then inform you about their (new) products and services in order to possibly improve your competitiveness. However, should you receive unwanted information from our business partners, please contact them so that you can be removed from their mailing list.

Collection of passively provided information

SafetyTracer also collects domain data via its websites/web portal which forms part of the analysis regarding site usage. This information, such as the number of times the websites/web portal is visited and which pages are viewed within the websites, is collected by SafetyTracer with the aim of improving the accessibility and quality of the internet pages. Insofar as the data is processed by SafetyTracer, this is done completely anonymously. The information is collected automatically so that you do not have to take any action to do so.


Pages on the SafetyTracer websites/web portal may use "cookies". Cookies are small text files that are automatically placed on a user's computer depending on the personal settings of the browser. These text files are used for registration and to adapt the websites to your requirements on your next visit. Cookies cannot delete or read data from your hard disk.

As already mentioned, you can have these cookies placed on your hard disk automatically or not. However, if you refuse cookies, some pages may not function fully and you may not be able to access certain information on the websites, for example.

Kompy app and Kompy platform

As a personal alarm system, the Kompy app and platform processes location data of participants on behalf and under the responsibility of our partners and healthcare institutions that deploy this resource. Emergency workers have access to precise location of the participant in case of alarm. SafetyTracer ensures secure processing within Europe and ensures that this location data is not used for any other purpose or shared with third parties, commercial purposes are explicitly excluded.

For civil rights, described in the AVG, such as inspection, copy destruction of data, turn to the ultimately responsible healthcare institution or care provider.

The Kompy app and Kompy platform collect anonymized statistical data for improvement and error detection within the application.

Location data
The Kompy app collects location data to ensure reliable localization in case of an alarm. This location data is also collected when the app is in the background or not in use at that time. The location data is collected only when explicitly configured in the app. This location data is not shared with third parties and is only used for the purpose of personal security and alarms.

Retention period
SafetyTracer will not retain your personal data and location data for longer than necessary to fulfil the above purposes. Therefore, we will retain your personal data for as long as your account is active, or as long as it is necessary to provide our services. Historical location data and historical alarm data are kept for a maximum of 3 months. When the contractual relationship ends, all stored personal data is also deleted.

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